425-894-2448
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Questions

Domain Names

Can I have my own domain name?
What if the domain name I want is already taken?
Can I have an extension other than .com?
Do I own my domain name or does VetWebHost.com own it?

Pricing

What is the monthly cost of my web site?
Are there any setup fees?
Do I have to pay extra for a domain name?
Are there any hidden fees?
Is there a contract period?
Can I be invoiced or do I need to use a credit card?

Setup and Updates

How often can I update my web site?
Does it cost anything to update my web site?
Do I have to setup my own web site?
I'm not great with computers. Can I really update my own web site?
What if I have questions?




Answers

Domain Names

Can I have my own domain name?
Yes, your own domain name is included in the monthly fee for a VetWebHost.com practice web site. Just provide us with your top three choices for site names (in case your first choice is taken) and we'll take care of the rest.

What if the domain name I want is already taken?
VetWebHost.com asks that you have a couple of alternate name selections in the event that your name is already chosen. We recommend using a name that includes the name of your practice. For example, The Cinder Rock Veterinary Clinc used www.cinderrockvetclinic.com. If you'd prefer, you can check and see if the name you'd like has been taken at www.networksolutions.com.

Can I have an extension other than .com?
VetWebHost.com strongly recommends that you use a .com extension on your domain name since it is by far the most popular and the easiest for your clients to remember. However, if you'd prefer we also support the following extensions: .net, .org, .info, .us, .name.

Do I own my domain name or does VetWebHost.com own it?
You do. We will register your domain name in your name so if the unthinkable happens and you wish to switch web service providers, you can do so and keep your own domain name. VetWebHost.com's mission is to make your life as easy as possible. Having a professional, easy to update web site at a fair price is your right. We will never gouge you with hidden fees, we will never hold your domain name hostage and we will do whatever we can to make your life easier.

Pricing

What is the monthly cost of my web site?
Our packages are shown below:

Full featured website include a home page, services page, staff bios, directions, links, photos, and a contact page.
Make updates as often as you like, with our Easy Updates.
Own your own domain name.
No setup fees.
Includes all the features in the Bronze package.
VetWebHost provides full service initial site setup. You don't need to do anything!
VetWebHost generates directions map, performs photo editing, and will scan logos or photos from existing clinic marketing materials.
Includes all the features in the Bronze and Silver packages.
Complete customization of site style and colors.
Monthly site maintenance. VetWebHost will update your site content for you!



Are there any setup fees?
There are no required setup fees. if you would optionally like to have a VetWebHost.com representative add the initial content to your web site, we can do so for a one time fee of $500.00. You just fill out a questionnaire and send us photos of your practice and staff and we can take care of the rest.

Do I have to pay extra for a domain name?
NEVER!! Your domain name is part of your monthly fee.

Are there any hidden fees?
There are never, nor will there ever be, any hidden fees. You can update your site as often as you like, keep your own domain name, and get answers to your questions by phone or by email as often as you like.

Is there a contract period?
You are billed month to month. When you sign up you are only signing up for one month. You are free to cancel any time after that. We are convinced that you will be so pleased with VetWebHost.com that you will never consider another hosting option. We don't think it's necessary to tie you into a contract like those other guys do. Remember, our mission is to make your life easier.

Can I be invoiced or do I need to use a credit card?
If you'd like we can bill your credit card or we'd be happy to invoice you each month...even the first month.

Setup and Updates

How often can I update my web site?
You can update your web site as often as you'd like.

Does it cost anything to update my web site?
No. There is no additional cost for you to update your web site as often as you like.

Do I have to setup my own web site?
VetWebHost.com has made it easy for you to setup your own web site. However, if you would prefer to have a VetWebHost.com representative add the initial content to your web site we can do so for a one time fee of $500.00. You just fill out a questionnaire and send us photos of your practice and staff and we can take care of the rest.

I'm not great with computers. Can I really update my own web site?
Yes! We've performed extensive testing to ensure that it is very simple to make updates to your practice web site. If you have any questions at all while performing your initial setup or making updates just contact us.

What if I have questions?
No problem. Just let us know what your questions are via phone or email. You can reach us from our contact us page.